FAQs

Do the prints include a mat and frame?

All giclée prints are sold as unframed and without a mat (mount-board) allowing you to decide on the best framing options to blend with your home decor.

How are the prints packaged?

To ensure your print arrives in pristine condition, each order is packed with the greatest care in either a heavy duty cardboard mailer or in a postal tube, depending on the print size.

Do you hold stock of the giclée prints?

The giclée prints are not a stock item, they are printed on receipt of your order and can take 2-3 days to produce, depending on our local print house workload at the time.

What payment methods do you accept ?

This website offers Stripe and Paypal as payment solutions and accepts the following payment methods.

Visa debit and credit cards

Mastercard debit and credit cards

American Express

Apple Pay (if using a compatible device)

PayPal

Any more questions?

I am adding frequently asked questions to this page as and when received. If you have any questions that have not been answered here then please send me an email to lois.winfieldstudio@gmail.com and I will do my utmost to help.